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Patient Responsibilities

We ask that you treat our doctors and all practice staff with courtesy and respect.

The first hour of the morning can be extremely busy. Please keep telephone calls brief. If possible, leave routine calls till later in the day.

You are responsible for your own health and that of your children. Please take the advice given to you at the practice. Let us know immediately if you change your address or name and remember to give your phone number and postcode.

Please speak to a member of the practice staff if you wish to see your medical records. This can then be arranged with your doctor. There may be a fee payable.

Please contact the surgery between 8.30 and 10.00am for a home visit during the day.

If tests are ordered for you, please ask your doctor or a member of staff about receiving the results. It is the patient's responsibility to contact The Surgery for results.

Please browse the rest of this website to get the best out of the services available.

You can discuss any medical matter with the doctor, including asking for a second opinion.

Please let us know if you are unable to keep an appointment. We can then offer that appointment to someone else.

Please acquaint yourself with the procedure for obtaining repeat prescriptions.

Where an appointment or acknowledgement of a routine referral for a hospital appointment is not received within six weeks, please contact the hospital concerned.

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